Effective Communication Strategies for Working Remotely in this era of COVID-19 is one major tool for service delivery. As the fight for COVID-19 eradication continues, most privately-owned companies, as well as their public counterparts, see the need to transit into virtual operations, that is, there is no longer need to have employees go to their respective offices to work as they have gone “REMOTE”. In view of this, there is a need for these companies to always review and continuously update their work operations and ensure optimum productivity.
One of the major disadvantages of working from home is the lack of face to face conversation between workers. This can cause communication problems. Effective communication strategies for working remotely is an article that will help you by revealing the capabilities of working from home.
Sometimes, the power of Listening is underestimated by many employees and employers, but according to research, listening is seen as a very important factor for effective communication amongst colleagues. To properly communicate, you must listen, hence, listening and communicating goes hand in hand. This means your problem-solving skills revolves around paying undistracted attention to your client.
Always Hold Open Meetings
I will try to make this point very clear. Imagine you are in a lecture hall with the most boring lecturer in front reading a textbook line by line without explanation, imagine you are being communicated to in a language you do not understand, then finally, imagine yourself being in a math class and the teacher instead of solving equations on the board, is reading the equations out for you. If you are in any of these situations you will find yourself dosing off in sleep. That is not funny at all, now you understand what I mean, so it is very important to always hold open meetings where everybody is given the microphones to speak up.
If it is a virtual meeting, then it is important you allow a few of your attendees to speak up as well. This interactiveness can go a long to promoting effective communication.
Communicate With a Sense of Humor
One of the differences between machines and humans is that humans are emotional and are creative. It is pertinent you use it. If you work with people whom you have a relationship with, there is a high level of trust and you will be open to constructive criticism. You can communicate through sarcasm and you can also pass vital information by cracking jokes if need be. It is totally not bad to have a blend between professionalism and personalism.
Emailing is one of the world’s powerful tool for communication. While you use some communication platforms like Zoom, Meet by Google and the likes for your virtual meetings, it is pertinent you send confirmation emails after the meeting to your colleagues or your employees. That is, if you have spoken with your colleagues or employees and have briefed them on issues, send them emails to recap the discussion to avoid miscommunication.
Moreso, if you are about having a meeting with your employees or colleagues, also send mails to validate the meeting time and if possible, the reason they should attend the meeting.
Emailing is old, yes, but it is still very effective…
Communication is the key to effective service delivery.